Contact

Contact Us

We'd love to hear from you! Whether you have questions about our products, need assistance with your order, or want to share feedback, our team at Ionva is here to help.

1. Customer Support

For general inquiries, order support, returns, or product information, please contact us via the following:

  • Email: support@ionva.shop
  • Phone: +44 7950415259 (Monday to Friday, 9:00 AM – 6:00 PM GMT)
  • Live Chat: Available on our website for instant assistance (look for the chat icon in the bottom-right corner of the screen).

2. Return & Refund Inquiries

If you have questions about returning an item, please refer to our Refund Policy, or get in touch with our support team directly:

We aim to respond to all inquiries within 24-48 hours. Your satisfaction is our priority, and we’re here to make your shopping experience as smooth and enjoyable as possible.

Thank you for choosing Ionva!